Introduction
PCAP Motors (“we,” “our,” or “us”) operates a vehicle consignment service that helps customers sell their cars. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL], use our consignment services, or interact with our business. While we are based in Massachusetts, we serve customers nationwide for vehicle buying and selling.
Information We Collect
Information You Provide Directly
- Contact Information: Name, email address, phone number, and mailing address
- Vehicle Information: Details about vehicles you want to sell or buy, including make, model, year, mileage, condition, and photos
- Consignment Details: Information related to your vehicle consignment agreement, pricing preferences, and sale timeline
- Financial Information: Payment details and banking information for consignment payouts (processed securely)
- Service Requests: Information submitted through contact forms, consignment applications, or purchase inquiries
- Communication Records: Records of your communications with us via email, phone, text, or chat
Information Collected Automatically
- Website Usage Data: Pages visited, time spent on site, click patterns, and referring websites through Google Analytics
- Device Information: IP address, browser type, operating system, and device identifiers
- Vehicle Data: Information obtained through third-party vehicle identification services and databases
- Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and analyze website traffic
How We Use Your Information
We use the information we collect to:
- Facilitate vehicle consignment services and connect buyers with sellers
- Market and advertise your consigned vehicle to potential buyers
- Process payments and handle financial transactions related to vehicle sales
- Respond to your inquiries and provide requested services
- Send you updates about your consigned vehicle, market information, and our services
- Communicate with you via email, text messaging, and phone calls about your transactions
- Verify vehicle information through third-party databases and identification services
- Improve our website and customer experience
- Comply with legal obligations and protect our rights
- Analyze website usage and optimize our online presence through Google Analytics
Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors including Google Analytics for website analysis, messaging platforms for automated communications, content management systems, and payment processors
- Vehicle Data Services: Third-party providers that help us verify vehicle identification numbers (VINs) and obtain vehicle history information
- Potential Buyers: When you consign a vehicle with us, we share vehicle information and photos with prospective buyers to facilitate the sale
- Business Partners: Automotive service providers, financing companies, and insurance companies when relevant to your transaction
- Legal Requirements: Government agencies or other parties when required by law, to protect our rights, or to comply with legal processes
We do not sell, rent, or trade your personal contact information to third parties for their independent marketing purposes without your consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights and Choices
You have the right to:
- Access and update your personal information
- Opt out of promotional communications (while still receiving transaction-related messages)
- Request deletion of your personal information (subject to legal and contractual requirements)
- Disable cookies through your browser settings
- Withdraw consent for non-essential data processing
To exercise these rights, please contact us using the information provided below. Please note that some information may need to be retained for legal or business purposes, particularly related to completed transactions.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Enable social media features
You can control cookies through your browser settings, though disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
PCAP Motors
2 Crane Cir Unit 4
Bourne, MA 02556
Phone: (774) 521-6027
Email: [email protected]
Last Updated: 05/23/2025